CLIENT SUCCESS STORY
Making heroes of Order-to-Cash team
Locuz Enterprise Solutions
- Ledger Coverage
- Problem Coding
- Business Reports
- Near real-time sync with Ledger
- Insights on problem codes
- No time wasted in reviews and reports
- Effective Coordination
- Replaced outdated internal Payment Cash Application tool
Key Challenges Impacting Locuz Order-to-Cash team
Locuz has a dedicated Order-to-Cash (O2C) team led by experienced Obaid Mohd, an IT industry collections veteran. The team is based across multiple locations and responsible for ensuring cash is collected on time.
However, they were constrained by manual processes, and were critically dependent on Accounting team for periodic reports from Tally ERP.
Kapittx seamlessly integrates with Tally ERP. “We no longer have to wait once a week for the spreadsheet report from the accounts department”notes Obaid.
Locuz O2C team is based across multiple locations in India. They’re primarily responsible for ensuring timely billing and collections. However, the entire process of reason codes, expected dates, cash forecast etc was updated by multiple teams on messy spreadsheets requiring consolidation and version control. This delayed customer follow-ups leading to increasing Days Sales Outstanding (DSO).
IT Services and Cloud Consulting
Locuz is a Security led digital transformation company with it`s Innovation & Engineering headquarters in Hyderabad, India. Their lineage has been building some of the largest and most complex systems across the globe which were not just technology projects, but touched people.
Locuz is based in Hyderabad, India
Choosing Kapittx and the Implementation Process
Obaid was looking for an effective tool where all team members have access to real-time data and also all updates from team are seen in a single dashboard.
“With Kapittx, we are able to see multiple location ledgers consolidated in one dashboard. The Tally ERP integration happened without IT involvement”
"To improve our receivables we were looking at an AR Automation platform that offers 100% ledger coverage, problem coding, review mechanism, business reports, and coordination. Kapittx is helping us deliver all that we need to create an impact on cash flows by improving our productivity by more than 30%."
Asst Vice President, Accounts Receivables
Locuz Enterprise Solutions
Reduced Costs + More Efficient Processes = Key Results
Since implementing Kapittx, Locuz has been able to automate their AR processes, and achieve 30% increase in collector productivity.
Kapittx has enabled the Locuz O2C team to focus on problematic customers / invoices and put the rest on auto-pilot. The ability to send customer-wise or invoice-wise reminders along with relevant supporting documents has empowered the team to collect more efficiently and faster than before. The Payment Cash Application feature of Kapittx is being used effectively by collections and accounts teams to correctly account for cash collected and reduce the reconciliation cycle time.
“The Kapittx team is pro-active and responsive to our needs” concludes Obaid.